Aspersions regarding the legitimacy of a payment processing company have been widely circulated by certain people. Verily, it is very easy to believe the accusations of dishonesty especially if these people didn't know a thing or two about the real score. It's quite unfortunate that the company's reputation has been marred by allegations with no substantial proof.
First and foremost an individual who acts as marketer to their business receives a free Dell machine. This is used for their marketing setups and demos at offices and prospects. They also have to access a program that is needed for recording details of interaction with potential clients.
This gives a much quicker way of dealing with other businesses electronically. On the other hand there are some issues surrounding the Dell laptop as many thought that they have to pay for it. The laptop is essentially free, and the 0 is a sort of collateral for its use.
These marketers are required to use the provided laptop and use the built in application even if they already have another computer. It has been made clear from the start that a Crescent representative is forbidden from using their own electronic devices for presentations and documentations. It is deductible from the early revenues that the marketer earns for himself.
That may be the case but many are still in disbelief that it is not a fee for acquiring the said computer. As said before, 0 is used as a guarantee for the use of the device. When a salesperson ends his services with Crescent, the fee is returned to him.
One bone of contention for many are the list of prospective clients that are given to agents. Every new sales agent is provided with a list of sales leads that he is expected to meet or visit. All the leads are valid appointments that should be confirmed twice and Crescent sets up the meeting between the agent and business owner.
Former agents complained that these interested people in the files turned out to be quite uninterested. As salespeople, they ought to know that a client is only interested to hear that sounds interesting to them. While the company does give leads, it is always up to the agent to close the sale.
This is an uncommon favor done by Crescent to their agents. It's common knowledge that it is the agent's job to look for his own prospects. Sales leads given by Crescent Processing Company are already advantageous to the agents, making agents' workload a bit lighter compared to other companies.
Additionally they are accused of suppressing the flow of assets from the merchant. In order to prevent fraud, the company uses a meticulous system of checks to ensure protection of the cardholder and the business. If there is something unusual detected, it takes longer to process the transaction since Crescent requires proof of transaction from the merchant itself.
This time consuming process in cases of doubtful processes may have caused others to complain regarding Crescent's policies. The claims are nothing but false stories spurned by paranoia. Thus, it is not always to assume that what we hear is the solid truth.
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